COMMERCIALISING A LOCAL AUTHORITY’S TRADED SERVICES

 

THE CHALLENGE

MCP2 were engaged to support the Shadow Board of a Local Authority Trading Company and to mentor the new Managing Director with a view to transferring the Council’s traded cleaning, catering and professional services to a Local Authority Trading Company.

 

THE SOLUTION

MCP2 supported the Managing Director to:

  • complete a rebrand and relaunch of services
  • deveop meaningful management reports.
  • embed a customer focused, commercial approach across all teams, completing a full spend review and commercial improvement plan.
  • launch new products and services to introduce new income streams.
  • develop and implement optimised staffing structures.
  • establish an organisaitonal vision and mission to unite the teams that had been put together due to their trading activities.
  • develop options for the future organisational structure.
  • establishing governance, accommodation, asset transfer, support service, financial, HR, H&S, data management and risk management plans in preparation for the future as a Local Authority Trading Company.

 

IMPACT & OUTCOMES

The new clarity over the organisation’s performance and assurances of robust financial information and governance has enabled the Council to make an informed decision on its future at a time when budgets are under extreme pressure.

The Managing Director has since joined MCP2 and is sharing and applying the relevant commercial experience gained with her Clients.